Privacy Policy
Last updated: [DATE]
1. What we collect
| Data | When | Why |
|---|---|---|
| Website URL, email address | Free site audit form, contact form | To send you the audit and respond to your inquiry |
| Name, business name, billing address | When you become a customer | Account setup, invoicing, and payment processing |
| WordPress admin access | Care plan customers only | To perform backups, updates, and monitoring on your site |
| Basic site analytics (page views) | All visitors to this site | To understand how our own marketing site is used |
2. How we use it
We use the information above to provide the service you signed up for, respond to your messages, send monthly reports and billing communications, and improve our own site and services. We do not sell your personal information to third parties.
3. Who we share it with
We share data only with the service providers we use to run WellKeptSite, and only as needed for them to do their job:
- Payment processing (e.g. Stripe) — to bill care plan subscriptions and one-time projects.
- Email and communications (e.g. Google Workspace) — to send you reports, invoices, and respond to inquiries.
- Hosting (e.g. Vercel) — to serve this website.
We don't share your information with advertisers or data brokers.
4. Data retention
We keep customer data for as long as your account is active, plus a reasonable period afterward for accounting and legal purposes. If you cancel, we'll remove WordPress administrator access to your site promptly, per our security procedures.
5. Your choices
You can ask us to correct or delete your personal information at any time by emailing hello@wellkeptsite.com. If you're a California resident, you may have additional rights under the CCPA, including the right to know what personal information we hold and to request its deletion.
6. Security
We use industry-standard measures to protect the data we hold, including encrypted connections and access controls. No method of storage or transmission is 100% secure, and we can't guarantee absolute security.
7. Children's privacy
Our services are intended for businesses, not individual consumers, and are not directed at children. We don't knowingly collect data from anyone under 13.
8. Changes to this policy
We may update this policy from time to time. If we make a material change, we'll notify active customers by email before it takes effect.
9. Contact
Questions about this policy: hello@wellkeptsite.com